Vacancy - AV & Security Technical Support - Apply Now

Audio Visual System Design Engineer - Apply Now


Vacancy - Intercom, Access Control & AV Technical Support Engineer

Salary Scale: £20,000 - £25,000 per annum

Location: Nottingham

Sector: Door Intercom | Access Control | Video Distribution | IP connectivity | Audio Visual | Public Address |

Main Job Functions:

CIE are one of the UK's leading trade distributors of professional audio visual, door intercom and access control products and are looking to add a Technical Support Engineer to our growing team.  Your day-to-day responsibilities will include:

• Providing ‘Front Line’ pre and post sales technical support
· Technical sales enquiries for Audio Visual and IP Door Intercom product ranges
· Support & liaise with internal and external sales teams
· Produce quotations from all forms of enquiries & technical specifications
· Communicate with suppliers on technical issues

System Design, Specification & Quotation
· Interpret and design custom AV, intercom and access control systems from detailed plans and specifications
· Follow projects through from design to completion
· Mark customer plans where required using CAD
· Produce CAD drawings of equipment layout, wiring schematics, connection drawings and rack systems.

Occasional visits to site assisting the external sales team and clients with both pre and post sales and potential fault finding

• Maintain and acquire technical knowledge for products, technologies and processes

Provide technical support and assistance to field sales staff


CIE-Group is one of the UK’s leading professional AV and security distributors and now seeks to fill this fantastic new opportunity for a dynamic and experienced technical support  engineer.

This is a great opportunity to join our Nottingham office-based.system design team which continues to expand to support our unique service-based model of trade distribution.

CIE specialises in the growing convergence of AV and security towards IP connected technologies including I.P. Intercom, Access Control and IP Audio Distribution products and have created this system support role to assist in the end-to-end project support service we offer to our installer and integrator customer base.

This role will best suit an experienced AV / security installer or field engineer looking to move into an office-based design and customer support role.

The successful candidate will be expected to demonstrate:

  • Proven technical knowledge and experience preferably in AV, security, telephony or I.P. based technologies
  • Confident specification skills
  • Strong communication skills to support CIE sales team and customers
  • 3 years experience of installation, servicing or design of above technologies
  • Relevant electrical, installation qualifications would be advantageous

Contact us about the role or Apply Now:

If you are interested in learning more about this exciting opportunity to join our award-winning team, please contact our Head of Technical and System Design Andrew Short – - or apply in writing (including a current CV) to:
Andrew Short
CIE-Group Ltd, 3 Widdowson Close, Blenheim Ind Est, Bulwell, Nottingham, NG6 8WB


2N reveals new mullion style Access Unit M range
1st March 2021
2N has launched its brand new range of mullion-style Access Units for access control in...
read more
Akuvox X915S Touchscreen Smart Door Intercom
6th January 2021
The new Akuvox X915S Touchscreen Door Intercom is an advanced, customisable smart IP door...
read more


Subcon Show 2021
14th September 2021 - 16th September 2021
SUBCON 2021 - The UK's premier Sub-Contract Manufacturing Supply Chain Show
read more
MACH Exhibition 2022
4th April 2022 - 8th April 2022
MACH Expo 2022 connecting the world of manufacturing technologies.
read more