CyberGate for Akvox and 2N IP Intercom communications via MS Teams

CIE is excited to announce the availability of CyberGate for Intercoms, a powerful integration tool that seamlessly integrates Akuvox and other SIP-enabled intercoms with Microsoft Teams.

With CyberGate, it’s never been easier to communicate with and manage visitors at the door directly from MS Teams, allowing staff to open the door remotely using the Teams app via desktop PC, laptop, smartphone or iPad!

What is CyberGate for Intercoms?

CyberGate from CyberTwice is a Software-as-a-Service platform available on Microsoft AppSource and Azure Marketplace. It allows enterprises to connect SIP devices - such as CIE's Akuvox, 2N and Zenitel range of IP intercoms - with Microsoft Teams for two-way audio and live video, bringing exceptional ease of use and efficiency to communication and remote door answering / door opening.

CyberGate supported device types:

• IP Video Door Intercoms: Facilitate two-way live audio video calls between intercoms and Microsft Teams desktop / smartphone users, Teams-compatible desk phones, intercom answering panels or Teams smartphone apps. Additionally, users can remotely unlock doors to allow visitor entry.
• IP Paging Systems: Deliver live PA announcements or pre-recorded messages to address people in buildings or open spaces.
• IP Cameras with SIP Calling: Integrate live video feeds and two-way audio connections with Teams, or join Teams meetings directly.
• No Additional Hardware or Licenses Required
• CyberGate works seamlessly with Teams users holding M365 Business, M365 Enterprise, or O365 licenses. There’s no need for additional hardware or services, such as:

Key features of CyberGate for Intercoms:

• Talk to and see your visitors through Teams: Answer door intercom calls with two-way audio and live video directly in Microsoft Teams.
• Open Doors Remotely: Allow access with a simple click from within Teams from PC, smartphone etc; no additional hardware required.
• Azure-Hosted Security: CyberGate is hosted entirely in the Microsoft Azure environment, ensuring top-tier security with no external data storage. Plus, you don’t need separate passwords—access CyberGate right from your Microsoft Teams app.
• Compatible with all major brands: Whether your environment has one door intercom device or hundreds, one brand or a mix of brands, CyberGate works with all major manufacturers, including, of course, CIE's comprehensive range of Akuvox, 2N and Zenitel intercom devices.

An innovative remote door answering solution for your business

• Highly Secure - CyberGate improves security with live video. Teams users receiving door intercom calls benefit from real-time video of visitors, ensuring accurate identification and peace of mind.
• Call Recording and Storage - Record and securely store conversations, including audio and video, in the Azure environment. Easily search for and replay recordings when needed.
• Cost Savings - Streamline access management and save costs by enabling intercom notifications to be sent to all Microsoft Teams users in your organisation.
• Enhanced Visitor Experience - Provide a modern, professional experience for visitors with a seamless solution that integrates two-way audio and live video directly into MS Teams.

How CyberGate for Intercoms works:

1. Visitor at the entrance?
   Visitors use your existing IP door intercom to announce their arrival at the main entrance.
2. Accept the Call in Teams
   The intercom call is forwarded to Teams, where multiple office staff can be notified simultaneously or sequentially (these calls may be received to the desk / office or, of course, remotely via smartphone, laptop, etc)
3. Open the Door!
   Communicate with your visitor via two-way audio and live video, and grant them access remotely - all from within Microsoft Teams.

More than just remotely opening doors

CyberGate is the complete package for intercom integration:

• Two-Way Audio and Live Video: The only solution offering real-time visuals for Teams users.
• Cost-Efficient Operations: Manage access requests across your office, building or multi-site organisation without extra hardware.
• Streamlined Setup: Easily connect multiple intercoms and SIP devices to Teams.

Getting Started is Simple

Step-by-Step Installation:

• Check if your device is compatible (visit the CyberGate Compatibility List).
• Purchase CyberGate via Azure Marketplace or Microsoft AppSource (includes a one-month free trial).
• Activate your subscription and add devices via the CyberGate Management Portal.
• Configure your connected devices using our Device Configuration Manual.
• Start using CyberGate!

Why choose CyberGate?

• Hosted in Microsoft Azure for top-level security.
• Works with desktop and mobile Teams applications.
• No need for additional hardware or software.
• Whether you have one intercom or hundreds, located in a single building or spread across the globe, CyberGate from CyberTwice is your all-in-one solution for connecting SIP intercoms to Microsoft Teams.