HowToAV talks to Sound Masking expert John Caton of Cambridge Audio Management to find out more about how Sound Masking can provide an effective solution for improved working environments and privacy in the workplace.
Sound Masking is a very low level of sound that is introduced into the room that's tuned to the human speech band.
It is used for privacy in certain environments or to avoid distractions for example in large office environments. It can also be used to improve room acoustics.
Sound masking is often used in open offices where there is generally lots of noise going on, therefore the main reason for sound masking in offices is to avoid distraction from the noise level. As well as the typical overcrowded office situation, another common use of Sound Masking is in high street banking, pharmacies and meetings rooms. In these places conversations between the client and staff need to be kept private from anyone else around, ensuring complete discretion at all times.
Sound Masking works by creating ambient sound to cover distractions.
The technology used in a Sound Masking system usually consists of a dedicated Sound Masking Generator which is a device that you install in the area you want to mask. It will then generate white or pink noise, and allow you to control the equalisation of the device to mask the sound to the right level for your environment, ensuring the sound cover is not too much or too little.
A Sound Masking Generator is usually connected to a conventional public address amplifier system and will be distributed through ceiling speakers placed around the room to ensure the sound masking is evenly dispersed throughout the controlled environment.
Both white noise and pink noise cover all the frequencies that the human ear can hear, however the intensity of pink noise decreases as the frequency increases. White noise can sound like static or a hiss, pink noise on the other hand is smoother and more soothing across all frequencies.
No because of uniformity. Most PA systems or background music systems don't have as much uniformity as you need for a sound masking system. Conventional loudspeaker systems for example have combfiltering whereby you notice a gap as you walk through. With sound masking you don't have combfiltering it is a direct field, you tend to use more than one channel. The whole point of sound making is that you don't want anything that can make it obvious sound masking is there, it just wants to be part of the building noise.
The type of loudspeakers to use ultimately depends on if you are on a direct field system whereby you are using a type of speaker that goes into the ceiling. Then they need to be on the correct centers according to the dispersion and the room height. If you are on a plenum system, (where the speakers are above the ceiling) ceiling has perforated metal tiles for example you need to bring it in closer. If you have an open ceiling you need to consider where the speakers go.
As the number of people in a room varies in a day so does the noise level. Most sound masking systems you can schedule when they come on and off. There are also some that go up and down adaptively however, this is very difficult to manage. For example it may be louder in one area so the level is brought up but in another area it is quiet and the rasing then becomes noticed. Sound masking is meant to be none existent/noticable.
The frequencies are different, the gaps in music and frequencies change. It is recommended that you have the combination of the 2 so you have the masking but you can also put the mood music on top.
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