Carson Living provides 24/7 Remote Doorman and Virtual Concierge Service in a One-App Resident Experience.
The Carson solution is made up of 3 different sections.
There is nothing better than human interaction, however there's a cost to a manned 24/7 concierge. By switching to Carson technology not only will it elevate the residents user experience, it will also reduce costs.
Residents can open any integrated doors in their building including their apartment from their phone. Residents can also get onto the intercom system, pay rent, make service requests and ofciourse use the 24/7 remote doorman service as means of access to the building for guests, couriers and deliveries.
The 24/7 remote concierge system is live through an intercom system installed at the front of a building. All couriers and deliveries are vetted through the intercom system and instructed in the building to a designated area for deliveries or a package room. The idea of this access functionality is to allow residents and property management not to miss deliveries and to allow access into the property.
Carson enables instant streamlined property management in unmanned buildings and communication between residents, staff & management, as well as providing a 24/7 remote concierge support centre. Carson integrates with your existing hardware, while syncing with your property management software.
Carson offers a completely seamless resident experience and way of interactions with the hardware (intercoms, CCTV, smartlocks), property management software and access to the building.
The 24/7 remote doorman service Carson offers is live through the intercom system installed at the front of the building. All the deliveries, couriers and vendors are being vetted through the intercom system. Carson completes the access functionality to allow residents and property management not to miss deliveries and to allow access into the building.
Carson prevents package loss by vetting couriers and deliveries via the intercom by identifiying the courier and who their delivery is for, they then tag the package for the resident before allowing them access into the building to the package/delivery area or room.