Halifax Music Masking Systems

Halifax creates a sound masking system for client privacy in their high street branches

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Location:    Halifax - UK-wide
Client:         High Street Bank

The Client

Halifax, known previously as Halifax Building Society, is a British bank founded in 1853, West Yorkshire, as a building society. In 1913 at the peak of it's trade, Halifax had developed into the UK's largest building society, maintaining it's position through stregth and growth until 1997.

System Requirements:

The current trend for open plan layout ‘retail banking’ in the high street creates new privacy problems for customers wishing to discuss their personal finances.


The Solution:

Halifax  have overcome this problem using i-ceilings-based ‘music masking’ systems. By installing evenly dispersed low level music and marketing messaging, private conversations between customer and advisor are ‘masked’ restoring ‘virtual’ confidentiality using non-imposing, pre-recorded audio.



- i-ceilings Sound Masking


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CIE AV Solutions is one of the UK's leading value-added distributors, supporting our customers and their clients with product specification, system design and product supply for AV, intercom and electronics. Our in-house AV experts would be happy to advise on your next project or simply discuss your needs. Contact the CIE team on T. 0115 9770075 or email [email protected]