What is the Carson Experience?
Carson offers a one app resident solution that ties smartlocks, smart intercoms and access control together with property management software and 24/7 remote concierge
On this page
- What is the Carson experience?
- What are the benefits of Remote Concierge?
- What are the benefits of Carson for residents?
- How does Carson Remote Doorman manage deliveries?
- How does Carson benefit installers?
- What are the benefits of Carson remote concierge to property managers?
- What are the benefits of Carson remote concierge over human concierge?
- How does 24/7 remote doorman service work?
- How does Carson prevent package loss?
What is the Carson experience?
The Carson solution is made up of 3 different sections.
- 24/7 remote doorman team that deals with your deliveries and access into your building.
- Hard integration – smart locks, access control, intercom system and CCTV.
- Pocket management app and software solution integrated into a one-app resident experience.
What are the benefits of Remote Concierge?
There is nothing better than human interaction, however there’s a cost to a manned 24/7 concierge. By switching to Carson technology not only will it elevate the residents user experience, it will also reduce costs.
What are the benefits of Carson for residents?
Residents can open any integrated doors in their building including their apartment from their phone. Residents can also get onto the intercom system, pay rent, make service requests and ofciourse use the 24/7 remote doorman service as means of access to the building for guests, couriers and deliveries.
How does Carson Remote Doorman manage deliveries?
The 24/7 remote concierge system is live through an intercom system installed at the front of a building. All couriers and deliveries are vetted through the intercom system and instructed in the building to a designated area for deliveries or a package room. The idea of this access functionality is to allow residents and property management not to miss deliveries and to allow access into the property.
How does Carson benefit installers?
- There is no difference in terms of installation process weather it involves Carson or not. It is just another layer that helps them sell more services.
- Installers can go to existing buildings with already goos hardware and offer a unique solution unlike no other in the UK.
What are the benefits of Carson remote concierge to property managers?
Carson enables instant streamlined property management in unmanned buildings and communication between residents, staff & management, as well as providing a 24/7 remote concierge support centre. Carson integrates with your existing hardware, while syncing with your property management software.
What are the benefits of Carson remote concierge over human concierge?
Carson offers a completely seamless resident experience and way of interactions with the hardware (intercoms, CCTV, smartlocks), property management software and access to the building.
How does 24/7 remote doorman service work?
The 24/7 remote doorman service Carson offers is live through the intercom system installed at the front of the building. All the deliveries, couriers and vendors are being vetted through the intercom system. Carson completes the access functionality to allow residents and property management not to miss deliveries and to allow access into the building.
How does Carson prevent package loss?
Carson prevents package loss by vetting couriers and deliveries via the intercom by identifiying the courier and who their delivery is for, they then tag the package for the resident before allowing them access into the building to the package/delivery area or room.
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