Client:

Holliday Wharf & Canal Wharf in Central Birmingham is a bustling apartment complex of 143 properties and is home to more than 400 residents. The development is located in a region that has experienced rapid growth and redevelopment, with a surge in new bars and restaurants opening, and new student accommodation also housed in the area. With the recent influx of nightlife, hospitality outlets, and a growing student population, the management company perceived the development complex was facing increasing security concerns.

“We needed a system that would not only protect them but would also enhance their living experience.”

James Clayton, Chair of Holliday Wharf Management, emphasised the legal responsibility to ensure the safety of residents. “With the influx of people into the area, it was imperative that we prioritise our residents’ security,” he said. “We needed a system that would not only protect them but would also enhance their living experience.”

System Requirements:

The security challenges included incidents of unauthorised access, coupled with increasing concerns about package theft and personal safety, all of which highlighted the need for a more robust access control solution. Holliday Wharf Management determined that a comprehensive overhaul of the access control system was imperative to protect residents and their assets. In response to these concerns, the company sought the expertise of Urban Stream, a specialist security installer, to develop a tailored security strategy and install a new system.

“​Our goal was to develop a comprehensive solution that would not only resolve these issues but also exceed their expectations.”

Dale Taylor, of Urban Stream, explains, “The Wharf Management team identified several pain points within their existing security infrastructure. Our goal was to develop a comprehensive solution that would not only resolve these issues but also exceed their expectations.”

The Solution:

Working in partnership with the CIE system design team, Urban Stream implemented a full Akuvox access control and door intercom system. This state-of-the-art system replaced traditional key fobs and pin readers with advanced facial recognition technology. Residents now enjoy seamless access to the building and car park through the power of biometric access credentials.

The Akuvox system provides a robust door entry and resident intercom system that encompasses a bespoke-built database management and analytics reporting system, ensuring comprehensive control over access permissions and live reporting. By eliminating the vulnerabilities associated with physical keys and PIN codes, the system significantly enhances security while offering unparalleled convenience to residents.

The positive impact of the new system is evident. Residents have expressed their satisfaction with the increased security and ease of use. The advanced facial recognition technology has added a layer of sophistication to the complex, elevating its appeal and value to potential buyers and tenants.